Frequently Asked Questions
What is a virtual experience?
A virtual experience is a private live-hosted event led by expert hosts. All our virtual experiences come with curated kits that are shipped to participants beforehand.
How much does a virtual experience cost?
Prices vary, but our virtual experiences generally start at $70/kit and can go upward of $500/kit. This estimated price incorporates the materials, domestic (ground) shipping, and hosting fees. For some experiences there is a host fee which is a flat rate per event. In such scenarios the host fee will be shown on the experience's detail page. Expedited & global shipping options may incur additional fees. For customization requests and add-ons, please get in touch for pricing details.
What is the recommended lead time for a virtual experience?
We recommend 2 weeks or more of lead time from the day of payment and delivery of shipping information. If you need something quicker we can arrange for expedited shipping or recommend other options that might be available.
How does shipping work?
You will need to provide a list of all the shipping addresses to the winery. If you would like help with this we can put together a google form and send it to your participants on your behalf.
Where can you ship your virtual experiences to?
We can ship and/or make arrangements for participants in the US, Canada, Europe, and other global regions. Let us know where your participants are located and we can help with some solutions.
I have non-drinkers in my group do you have options for them?
Yes! We have a variety of Mocktail kits that we can ship out. We can also curate custom food packages to match the price of your other tasting shipments.
What platform do you use to host your virtual tastings?
We use Zoom for all our tastings. If you are at an organization that prefers a different platform you're more than welcome to set up a meeting link that our virtual tasting hosts can jump on.