Refund policy

Cancellations must be made 14 days prior to the Ship Date. All sales beyond that timeframe are final. Canceling or adding individual Shipments to your order, or modifying shipping information may not be possible due to our partners' production timelines. If your Payment is placed within the 14 days of the Ship Date, your sale is final, and will not be refunded. Requests to modify your order must be submitted 7 days prior to the Ship Date. The ability to add or modify a Shipment is not guaranteed since it may not be possible due to our vendor’s or our own production timelines. Expedited shipping and other solutions may be possible but are not guaranteed. Please contact us at hello@prioritywinepass.com for further details.